Consumer Complaint Detail

CONTINENTAL / GENERAL AMERI / 9999

ADTO 44T 3802

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068636 Incident Date: Feb, 25 2006
Consumer's City: ZACHARY Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: GENERAL AMERI Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMEU27A1YL Date added to File: May, 23 2021
Date Complaint Received: Jun, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 26 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2/26/06 at 12:40pm, my 2000 lincoln navigator rear began to vibrate badly and then a loud noise occurred. the right rear tire tread had separated & damaged my rear bumper wheel well and bracket. the type of tires were continental general aw p275/60r17. the dot number for the bad tire was adto 44t 3802. i immediately went to a local baton rouge tire dealer (tire kingdom) with the tire and the manager stated that the tire had a defect and he could authorize installing a new continental replacement tire. the tire still had very good tread life remaining. i asked him about the other tires and he was not authorized to replace all four. since i was not comfortable with leaving the other tires on my vehicle and he did not have a like replacement, i replaced all four tires and filed a claim with continental (claim #6059007). continental replied and stated that the tire had been repaired (funny that the tire maintained air pressure even when the entire tread had been blown off). this is not a fair and responsible settlement. i sent continental the invoice for the cost of all four tires ($445.12) and two auto repair estimates for the damage (~$800.00 averaged). i noticed that these tires had previously had a recall on the exact tire (id #02t012000) and continental did not mention this or attempt to remedy this situation. i am fortunate that neither me nor my son were killed as a result of this defect which failed while we were travelling on the highway at 65mph. i do not normally file these types of claims. in fact, i can't ever recall ever filing one previously. please help with this claim and hold continental responsible for their faulty product before any other tires faila dn possibly hurt or kill someone. *jb