| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006068653 | Incident Date: Apr, 16 2006 |
| Consumer's City: FISHERS | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: 4RUNNER | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JT3HN86R720 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 10 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On april 17th at 5:45 am while driving on i-465, i felt a loss of steering in the wheel. i did nothing to the wheel, as one would normally do when driving on ice. i was driving in the middle lane, the vehicle crashed into the highway divider and then careened off the road. a carmel police officer came to the scene and an accident report was entered. front ball joint(s) failed and front wheel folded under vehicle; this resulted in the loss of steering and crash on interstate highway. the vehicle hit the concrete highway divider and then bounced across the interstate and off the road. when the vehicle was examined at the repair facility it was suggested that the cause of the accident was the failure of the ball joint. it appears that the lower ball joint(s) were not replaced. the old assembly(s) do not appear to have been touched. there is a consistent pattern of rust on the assembly(s) and nuts that have not been disturbed. i spoke with a toyota representative and was told that my vehicle id was a part of the recall ssc 50j or nhtsa campaign id number: 05v225000. i was also told that the work had been completed at obrien toyota on september 9th 2005. the ssc 50j completion label was not applied to the vehicle. i called the dealership the first part of may and spoke with the service manager, dan johnson, who assured me that the part had been replaced on both front suspensions. he stated that this service was performed by joe, who was one of his best mechanics. my complaint is either that the recalled part was not replaced or that the replacement part does not work. *jb |
