Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068714 Incident Date: Jun, 18 2006
Consumer's City: GARFIELD Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y2WF Date added to File: May, 23 2021
Date Complaint Received: Jun, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving down a paved road the vehicle suddenly jerked to one side as i braked i attempted to correct with the steering but it did not respond. i came to rest approximately 3 feet from a 70 foot embankment. i laid down under the car to see if i could find an apparent problem and noticed that the steering tie rod end was hanging down. upon further inspection i noticed that all of the threads on the inner tie rod end and on the steering drag link to be completely bare of thread. i am currently pricing the cost of a new tie rod end and drag link which hopefully will repair the problem, however the problem may have caused additional damage to the 4 wheel drive system. after talking to the local tire store and checking on the internet i find that this is a problem that seems to be occurring quite often on this model and could possibly be fatal if the driver panics or doesn't have the strength to hold the wheel. *nm