| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006068881 | Incident Date: Jun, 16 2006 |
| Consumer's City: WEST CHESTER | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: 300M | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C3HE66G9XH | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 14 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My problem is with my 1999 chrysler 300m. this is my wife's primary source of transportation. she is a stay at home mother. the vehicle has relatively low miles, 77k because the vehicle is driven little and only for errands and short trips with our (2) small children. the vehicle is stored in a garage. our experience was upon returning home 6/17, we turned onto a residential street approx. 1/4 mile from our house. we heard a loud noise. we got out of the car to find the entire passenger side wheel assembly detached from the vehicle. the chrysler service technician has since told us the failure was the front ball joint breaking in turn snapping off the spindle and bending the strut and front fender. he told us " we don't even stock these parts because they never go bad." and " this shouldn't have happened." my concern is that this happened at a low speed. 15-20 mph. at high speeds, it seems certain to me serious damage and bodily injury could occur. chrysler has offered no compensation or explanation for this problem. i was rebuffed to even get information for a possible recurrence on the driver side. can you tell me if this vehicle is safe? chrysler did tell me part of the reason they rejected responsibility was because the car had multiple owners and the previous one may have mis-handled the vehicle. we know the previous owner. it was my father-in-law. he enjoyed the car so much he leased another one. this car has regular maintenance checkups. nothing in my service manual indicates there may be a failure of this magnitude at this point in the vehicles life. i'm reporting this to nhtsa so there is a formal record on file in the event there is a catastrophic accident again. i feel blessed to have been on a surface street as the entire family was in the car. the bill for this repair is excessive. the chrysler 300m, to my knowledge was chrysler's most expensive vehicle in 1999. *jb |
