Consumer Complaint Detail

FORD / FIVE HUNDRED / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068977 Incident Date: Jun, 14 2006
Consumer's City: CHAMPAIGN Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FIVE HUNDRED Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 06 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new 2005 ford 500 in mid 2005. i only have 3600 miles on the vehicle. rear wheels of my vehicle are completely blackened by brake dust that he had . rear rotors were are deeply grooved and should be repaired or replaced. shop foreman at dealership showed a release from the ford engineer division that notified ford dealers that ford was aware of the problem. they are investigating the problem and will use different brake pads in the ....4th quarter of 2006, but were presently considering the problem to be normal and will not allow any warranty work. the shop foreman admitted that he considered the problem to be an engineering issue, was having problems with other new ford vehicles, and was going to call ford engineering about the issue. shop foreman called june 22, 2006 and advised that ford was not considering the problem to be a problem and were not going to back any warranty work. i was advised that the ''owner''s manual" recommends that the wheels be washed at least once a week. a serious problem and the answer is to wash the wheels once a week? son-in-law also determined that after driving several blocks, the front and rear brake rotors were be incredibly hot. he advised me that the excessive heat could cause my brakes to brakes to fail and me or others could be injured, or worse. ** rear brake pads degrading and rear brake rotors need replaced. excessive heat in rear rotors. *nm