Consumer Complaint Detail

LINCOLN / NAVIGATOR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069137 Incident Date: Jun, 17 2006
Consumer's City: WAYNE Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28L9WL Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I drove from maine to mass. approx 170 miles, we stopped at my boyfriends mothers house for 20 min. i got back in my car started it up and it had a horrendous noise under the hood. it sounded like a motorcycle was in my engine. i did not feel safe to drive it anywhere. we had to have it towed home and our mechanic told us the bad ...awful news and the expense. i have a blown spark plug and need a helicoil resulting in a new motor or mine being taken apart (which one is cheaper) i am a single mom and cannot afford to replace the part as i have a $350 a month payment on this vehicle!!! fortunately this happened while we were parked and starting it up and not somewhere on the mass or maine interstate. contacting ford hasn't worked, i just got a generic email acting like this is news to them yet i can find documentation all over the internet from people with the same issue!!!! *nm