Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069138 Incident Date: Jun, 20 2006
Consumer's City: BURLESON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA18N23S Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was required to pay $198.03 to the dealership to resurface the front rotors of my 2003 dodge 1500 lonestar pickup. the service tech verified that i still have 8mm of original brake on the front and 10mm of original brake on the back. since i am past the 12000 miles required by chrysler they feel that this is a normal wear problem. because of the brakes pulsating each time i applied them i had no choice but to have the problem corrected as it was becoming worse. i fail to see this as normal wear if my brakes are in such good condition. i feel that it is a poor design or material problem that needs to be corrected by chrysler and not the owner of the vehicle. i have viewed web sites that show many owners of 2003/2004 dodge 1500 with this same problem and the service tech stated the same thing. *nm