Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069140 Incident Date: Jun, 15 2006
Consumer's City: PENINSULA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ33D23S Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vti transmission in my 2003 saturn vue has failed repeatedly and without warning, usually on highways at high speeds. suddenly, the transmission will disengage and the car cannot be driven. saturn has now fixed the problem five times in 38,000 miles and most recently admitted that it did not know why this failure occurred and did not know if the repairs it made would fix the problem. the incident date noted below is the most recent date this occurred. when these incidents occur, sometimes the transmission will reset after turning the car off and restarting it. but other times, the vehicle has required towing to the dealership. we are concerned about the ongoing safety and reliability of this car, as the consequences of one of these unannounced failures could be catastrophic. so far, we have been lucky that no injury or accident has occurred. *nm