Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069189 Incident Date: Jun, 01 2006
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2HKRL18602H Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon buying a 2002 honda odyssey, we expressed concern that the 2nd-row passenger-side seat belt would not lock at the shoulder/frame point (the device responsible for locking the seat belt in place so as to restrict feed and keep a passenger from flying forward.). this was necessary to properly anchor our infant/toddler safety seat. three dealer employees tried to properly tighten the safety seat, but despite a metal safety-seat locking clip also being used, the seat belt still loosened up when the infant/toddler seat was jiggled. the dealer employees gave up claiming that 1-inch play between the toddler seat and the van seat was legal and promised the belt would lock in place in the event of an accident and my child would be safe. on this assurance, we left the dealership with the van. for over 3 years i tightened that seat belt anchoring the safety seat every week or two. i complained to the dealership at least twice during that time when the van was in for maintenance. they never checked it out, only told me not to worry as the seat belt would work properly if we were in an accident. the toddler seat was recently replaced with a child booster seat using the seat belt standard over the shoulder. on june 2, 2006, on impact with another car, that same shoulder-belt locking device did not engage. the feed to that seat belt was not restricted, and as a result of this failure to engage, my child, sitting in that 2nd row passenger van seat was thrown toward the front side seat (approximately 2-3 feet away). she hit the front seat face first with her booster seat now on top of her and was then thrown back, incurring numerous injuries. the vehicle is being held at the collision shop awaiting inspection by someone from your organization to examine the seat belt and, hopefully, determine why it failed. *jb