Consumer Complaint Detail

CHRYSLER / CONCORDE / 2004

Recalls
5 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069235 Incident Date: Jun, 13 2006
Consumer's City: STURGEON LAKE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 5
Vehicle's VIN#: 2C8GM684X4R Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 18 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: June 14, our family of 5 was traveling from minnesota to utah. we where on hwy 160, 10 mile from tuba city, arizona, when our chrysler pacifica was rear-ended by a pickup truck . on impact my husbands drivers seat collapsed down onto my legs pinning them between the seats. we where pushed violently into the other lane of oncoming traffic. mark, my husband, was driving. mark grabbed the wheel and was able to pull himself up quick enough see and re-gain control over our vehicle. we then stopped safely off the side of the road. along with this injury i have a broken hand with damage to my wrist, all from the impact of the collapsed seat. i have asked chrysler to look into this investigation. i received attitude from the first gentlemen i spoke with. i requested they go to tuba city where the vehicle is being held so they could do their own investigation. i do not yet know the outcome of this. but i do not think the seat collapsing should have happened and if this is proven to be true. other families may also be at risk with there 2004 pacificas. please help me look into this seat issue. i am doing all i can to help my self and family to heal and receive what compensation is just and truly due with this research. i need your help to know if this seat should have collapsed on us and if not, help us spare a possible fatal outcome for another family by making this accident public information with a possible recall. *nm