Consumer Complaint Detail

LINCOLN / TOWN CAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069500 Incident Date: Jun, 15 2006
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM82W1TY Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 07 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I would like to inform you about a safety problem with certain lincoln town car models. i am the owner of a 1996 lincoln town car (signature series). on june 16, 2006, while driving in town with the air conditioning on, i saw smoke pouring from under the hood and antifreeze leaking from under the car. after opening the hood i saw antifreeze all over the engine block. i managed to drive the car to a nearby jiffy lube. the technician there could not find any leaks in the hoses or the radiator. after allowing the car to cool for about thirty minutes, the technician filled the radiator with a 50-50 antifreeze-water mixture. i started driving home, about five miles away. before i arrived, the temperature gauge reached the maximum point, and the high-temperature alarm sounded. i immediately stopped the car and opened the hood. again, i saw antifreeze all over the engine. when the car had cooled, i checked the coolant level: it was completely dry! i had the car towed to a local garage, where the mechanic found a two-inch crack at the rear of the intake manifold! this mechanic told me that a large number of ford vehicles had experienced a similar problem with intake manifolds, which were fabricated from plastic, rather than metal. he said that dozens of north carolina highway patrol cars (crown victorias equipped with the same 4.6-liter engine that's in my lincoln) had been recalled because of defective intake manifolds. this kind of problem warrants a safety recall. imagine what could happen if a car being driven on an interstate were to suddenly lose all of its coolant from a leaking intake manifold! in view of the safety hazards a leaking intake manifold can (and does) create, i believe that ford motor company should reimburse me for the costs i incurred for a new manifold and the labor to install it. (i kept the defective manifold, in case you want to inspect it.) *nm