Consumer Complaint Detail

CADILLAC / SRX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069511 Incident Date: Jun, 15 2006
Consumer's City: BELVIDERE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYDE63A440 Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 27 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 65 mph on the highway during sunny dry conditions, the sun roof exploded into many pieces. the vehicle was immediately pulled over because some small pieces of glass began falling into the vehicle. the sunroof shade was pulled shut to prevent glass from falling into the vehicle. the vehicle was taken to the dealer who determined an external object caused the incident. the contact disagreed with the dealer because there were other complaints about the same problem. the dealership repaired the vehicle at no cost, and the contact has a receipt of the glass repair.