Consumer Complaint Detail

MERCEDES BENZ / 420 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069626 Incident Date: Jun, 25 2006
Consumer's City: WESTERVILLE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 420 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF72F1VA Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left upper suspension spring support separated from the frame of the vehicle. i noticed a scraping sound coming from the left from on the car. i removed the tire and found that the spring support was just about ready to break away from the frame. i was horrified to think of what could of happened if this would have failed during highway speeds. mercedes benz offered to pay half of the repair however, this is a know problem with this model and they should pay for the whole repair. this type of failure should never happen. *jb