Consumer Complaint Detail

KIA / RIO CINCO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069650 Incident Date: Jun, 25 2006
Consumer's City: ALBUQUERQUE Consumer's State: NM
Vehicle Transmission Type: MAN Manufacturers Name: Kia Motors America
Model Name: RIO CINCO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNADC165846 Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While on a long road trip, i experienced a problem with the clutch on my 2004 kia rio cinco. at highway speed i attempted to pass a truck when, at approximately 70 mph, the clutch partially disengaged causing my acceleration to cease. i let off the throttle and when re-engaging the throttle, the clutch slipped again. i had to let off,apply brakes, and swerve in behind the truck i was attempting to pass to avoid being struck by an oncoming truck. the car seemed to operate perfectly after this incident but i contacted customer service by phone and was told to have it looked at by a dealer as soon as possible. when i finally found a dealer that had the time to look at it a day later, i was told it was their policy to not repair clutch problems since they are called a "wear item". they also told me the clutch plate looked to be badly burned but i could finish the trip if i babied it. i continued on to our final destination and have decided to sell the car. at the time of the incident described, the car only had about 10,000 miles on it. i am a professional driver and am almost the sole driver so this wasn't caused by driver abuse. i guess their are loopholes in the warranty that kia advertises so highly and they aren't afraid to lose customers when their product fails. *nm