Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006069666 | Incident Date: Feb, 28 2006 |
| Consumer's City: BURTON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWBU73CX6P | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 27 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There is an unsafe prolonged hesitation when depressing the accelerator pedal on the 2006 volkswagen passat 3.6 liter 4 motion. when depressing the accelerator pedal, nothing happens until you've depressed the pedal approx. 3/4 to an inch of pedal travel, then all of a sudden, the car lurches and accelerates at what feels like half to full throttle. it is a random hesitation, yet occurs at probably 30% of the time. it is most noticeable when starting from a stop, yet will happen on the highway, if accelerating to pass. this is a very dangerous malfunction. if this abrupt acceleration occurs in snowy or icy conditions, it could cause a loss of control. i have experienced several times, when i expected my car to move forward when i depressed the gas pedal, only to have it hesitate and nearly cause an accident. this car has a drive by wire accelerator, which i believe is a fairly recent design change. we have another car with the same type of system which does not do this. i have read 2 new car reviews that have mentioned this problem with this particular model. after taking delivery, i called to tell the service department of this problem. after trying to convince me that this was "normal", they took my car in to try to resolve the problem. it was there for 10 days, during which time 2 engineers came out from volkswagen to look at the car. they agreed that there was something amiss, and felt that they needed a software update installed. there was not one available, and i was told on march 30th that it would be ready within 30 days. it has now been 3 months since then, and multiple phone calls later, a fix is still not ready. i have been told that it is ready, but waiting government approval, and then told that nothing is ready. no one at volkswagen customer service has been able to give me an estimated time when my car can be repaired. there is really no "incident" to report, other than an unsafe malfunction which needs to be corrected. *nm |