Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069763 Incident Date: Jun, 28 2006
Consumer's City: STILLWATER Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W74W Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About one year ago i filed a complaint with both nissan and the nhtsa concerning a punctured fuel tank. nissan informed me that in the event nhtsa required a recall with respect to the fuel delivery system, nissan would contact me to refund the cost of my repair. on june 29, 2006, i learned that nhtsa had closed the matter on january 31, 2006, with a requirement that nissan correct the deficiency through a recall campaign. i confirmed with a nhtsa representative that such a campaign had been initiated by nissan. i never received a recall notice from nissan. nor did i receive a communication from nissan that they would live up to their promise of reimbursement. (they have now said they will do so with proof of repair which can only be confirmed by a nissan dealer.) i called nissan and they asked whether i had moved or changed the registration on the vehicle. i responded no, nothing had changed since i purchased the vehicle new at luther nissan in inver grove heights, minnesota. the nissan representative (grace) in hyderabad, india, who did an excellent job of taking my information, informed me that there were not one, but two recalls on the vehicle. the second one concerns the seat belts. i never received notice of this recall either. here we have not one but two safety-related nhtsa recalls that this nissan customer (this is my fourth nissan automobile) has failed to receive the recall notices on. interestingly, nissan has no problem with sending my monthly bill for nissan financing through approximately 25 months to get my bills to me. this is highly troubling and requires immediate correction on nissan's part. *jb