| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006069785 | Incident Date: Jun, 28 2006 |
| Consumer's City: BETHANY | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ACCORD | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JHMCG5655XC | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 28 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 16 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Over the last two months, my accord ex has stalled numerous times while driving on highways, major streets, and a couple of times in the middle of major intersections. not only does it stall, but it is very difficult to start up again. i sometimes have to sit wherever i may be for 10-15 minutes while trying to start up again. when i took it to the dealer last week to have the recall on the ignition switch taken care of, i was informed it was already done in october 2002. yet, they told me my problem was a bad ignition switch. they proceeded to tell me that honda has no obligation to fix it since they have already replaced it once. when i complained that 3 1/2 years was an unusually short life for an ignition switch, especially after a recall, i was given the honda customer service number to call and complain. upon calling, i was again told that honda has no obligation to do anything. i continued to complain. finally, they told me they would file a case for individual review. today, i received the decision that my case does not qualify as a "goodwill case" because my car does not receive its maintenance at the dealer. (why should i when i can get the same work done for 1/3 to 2/3 of what the dealer charges.) i told the customer service rep, chris, that apparently the switches honda furnished the dealers for the recall parts were as defective as the original and honda does not want to take any responsibility for their actions or for possible effects of them. he did not disagree, but maintained his stance that they had no obligation since they fixed it once and i don't have my car repaired at the dealer. i don't understand how policy for "goodwill" cases can supersede safety issues. i strongly believe that honda should pay for replacement of the switch. they are flat denying any responsibility for a problem that can and probably already has resulted in serious injury. *jb |
