Consumer Complaint Detail

PONTIAC / GRAND AM / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069874 Incident Date: Jun, 29 2006
Consumer's City: MASSAPEQUA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NW12E13C Date added to File: May, 23 2021
Date Complaint Received: Jun, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My daughter has a 2003 pontiac grand am gt. she had been complaining about her brakes not feeling quite right before 15,000 miles at 17,000 we had to replace the front brake pads and resurface the rotors. weeks after the repair she began complaining about the brakes again. since they had just been repaired i told her she had to be mistaken. six months later she was still complaining and we took the car to our own mechanic. he told us the rear brake pads were fine but the rotors were deteriorated beyond repair. the car was still under warranty at 25000 miles ,mostly highway miles,so we expected the car to be fixed under the warranty. the dealer refused to fix it under the warranty. he claimed my daughter was an inexperienced driver and must have been hard on the brakes . he wanted to fix the car for $1000. replacing both front and rear rotors and brake pads. the rotors were apparently rotting underneath the pads. this should not happen,the rotors are defective and should be recalled before someone gets hurt. *nm