Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006069939 | Incident Date: Jun, 26 2006 |
| Consumer's City: POOLESVILLE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWYH63B62E | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 01 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought a 2002 passat wagon glx certified used at lindsay vw in sterling va. i have only had the car 10 months. i had my car washed the week before june 27th, my car is garage kept day and night. we had bad rain storms in the washington dc area which i did not drive in the first day... the second day i did get caught in a rain storm but it was not unusually hard and i did not go through and large puddles. when i got home i noticed a ton of water had collected on the floor of the drivers side of the car. the lights began to flicker and go on and off... the electrical system was not working... so i called the dealer who informed me this was the case with a lot of their customers and could be a backed up drain from the sunroof. he said to have to car towed in ... which i did. i then heard from the dealer two days later who said there were some leaves in the windshield wiper catch and that was what caused the water to pool into the car... it was not covered under warranty essentially my fault and the repair consisted of gutting the interior replacement of carpet and electrical boxes under drivers side etc. that is would be expensive.. parts alone estimated over 1k. i was shaken... he said he had to break the news to a lot of customers... i have checked message boards and this seems to be a very common and costly problem for a lot of passat vw owners. this seems that if so many people are having a problem there must be a design flaw. i am still trying to appeal the fact i have to pay with the dealer.. have not yet heard from them in 3 days. vw needs to pay or recall and fix these problems. thank your for your help. *jb |