Consumer Complaint Detail

FORD / F SERIES / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006069988 Incident Date: Jun, 30 2006
Consumer's City: DAHLONEGA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17L51L Date added to File: May, 23 2021
Date Complaint Received: Jul, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 ford expedition eddie bauer, at about 30 mph, 3rd spark plug blew out stripping threads and ruining coil. we replaced the coil, but dealer will not rethread, the dealer says that if they were to rethread it would not hold and would probably blow again possibly doing more damage to motor. they said they will only replace the head which is 2000.00. when it blew i was on my way to the airport to pick up family with my newborn and four year old. i was stranded on the highway for an hour and a half in 98 degree heat. my family was stranded at the airport for two hours, not to mention the tow bill. i called ford, they acknowledge a problem, but take no responsibility. they said it was because of poor maintenance. but my vehicle has been 100 percent properly maintained. *nm