Consumer Complaint Detail

GMC / DENALI / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070004 Incident Date: Jul, 01 2006
Consumer's City: OLATHE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DENALI Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK63U72J Date added to File: May, 23 2021
Date Complaint Received: Jul, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We had heard under the hood loud noise. mainly when we accelerated the vehicle. after assessing the noise, we found that we had a broken tensioner and it was making the belt weak. we called the dealer and replaced the belt and the tensioner, for a total of 3 times. we also found out through a gmc source that this was a common thing for this type of vehicle due to the fact that gmc had not put a filter on the compressor and it would cause it to fail. if there are no complaints then they will not do a recall and this should cost the consumer at least $1,500. last night as my husband followed me on his bike, the tensioner failed again and it threw the belt behind me almost hitting my husband in the head. i cant imagine what it would do to glass or a persons head at 65 mph. this is dangerous and until it results in a fatality, gmc will not recall this. i have also found out that gmc will pay a wrongful death lawsuit as opposed to paying to recall all of their "professional grade" products. what a shame. i refuse to have this belt fly off and hit someone resulting in death. this is a hazard and gmc should recall all of them. sincerely, kim boggs. *nm