Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070056 Incident Date: Jun, 29 2006
Consumer's City: STEVENSON Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF2361XG Date added to File: May, 23 2021
Date Complaint Received: Jul, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 6/30/06 we were driving our dodge 1999 ram 2500 diesel pickup, when it suddenly stopped running. my husband was able to force the pickup across traffic and to the side of the road. the pickup had to be towed to a dodge dealership. we now find out that dodge diesels have a problem with its fuel transfer pumps which cause the primary injection pump to fail suddenly and without any warning. this places the occupants at risk since your vehicle has no power, no power steering and no power brakes. our vehicle is awaiting repair at the dealership, estimated at $3,000- $4,000. dodge recognizes that they have a problem with their pumps, since they have a retrofit marketed and in stock at the dealership but they refuse to do a recall. although our vehicle has low mileage, our time of ownership disallows us from warranty work. dodge won't even speak to us. this is a problem that can put drivers at great jeopardy. but dodge will not address it other than at the owner's expense. *jb