Consumer Complaint Detail

BUICK / REGAL / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070231 Incident Date: Jun, 15 2006
Consumer's City: FAIRFAX Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WB52K4Y1 Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Electric window motors fail leaving open windows in vehicle due to faulty general motors design. upon examination i found that the steel cables that hold the electric windows in my 2000 buick regal are under great tension and they self destruct due to the plastic guides falling apart. if the cable is not in tension the motor will not work and the window falls open into the car door. new motor regulator assembly costs $400 for each window and the dealers want $400 labor to replace each window. i tied the cables with rope to get the windows to shut with the motor and then forced the window to stay shut with a wood brace in the door. after paying for a new vehicle and a vehicle extended warranty from gm i should not have to keep paying $800 per electric window for the rest of my vehicles life. the windows not shutting is a vehicle safely problem. gm representatives claim that because their electric windows fail open that it is not a vehicle safety problem. i know of many other buick and pontiac owners that are also having the exact same problems with these windows as the vehicles age out of warranty. *nm