| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006070282 | Incident Date: Jul, 01 2006 |
| Consumer's City: PORTLAND | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: YUKON | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKEK13T6YJ | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 04 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 11 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2000 gmc yukon (non-xl). i was turning around in a parking lot and heard a crunch in the front engine compartment of the vehicle. when i went to straighten out and continued onto the street, the power steering was gone. i had to strong arm it home. i did some research on recalls and found that the 2000 gmc yukon xl had in fact been recalled for the exact symptoms that my vehicle had (non xl). i called gmc the next day and explained the situation. i asked them if the same recalled power steering parts are used for the standard and the xl yukon. the gmc representative would not say yes or no, just not necessarily is all he would say. i told them regardless that they should do a recall on the standard yukon due to the fact that ours did the same exact thing as the yukon xl has been recalled for and that this was a life or death type failure in the right circumstances (ie; driving on the road when the failure occurred). gmc requested that i take my yukon to the dealer and find out exactly what had broke. i drove it to the dealer the next day (more sore arms) and left it for them to determine the damage that had been done. the dealer got back to me and told me that the power steering pump, shaft, actuator, as well as the mounting bracket had failed. the dealer had talked to the local gmc representative and they decided that they would help with the cost of the repair. they however told us that they were not buying the part or the labor but they would offer $200 toward the cost of the repair and we would have to come up with the balance $350 for a total of $550 to repair. i am also curious if gmc will be replacing my broken parts with the exact same parts that are destined to break again in the future. i would expect upgraded parts, but maybe they just want our business again a year or two when it breaks again, that is, if we live through it next time. *jb |
