Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070589 Incident Date: Jul, 06 2006
Consumer's City: ELK GROVE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 vw passat---i have had numerous occasions where my car lurched and rattled to a stop or would hesitate multiple times during acceleration. at idle, the entire car shakes. i have taken it in to the dealer at least 5 times. at first, the problem was only happening every month or so. now it is a constant problem. the check engine light is on, the car shakes in drive, reverse, and neutral. acceleration is especially a problem when on the freeway...it is both dangerous and scary. i have been told multiple times that the dealer is "waiting for a software update." i have also been told to go ahead and drive the car because it is not dangerous. now i have been waiting for months! i also have had electrical problems. on several occasions the red control panel lights have gone out completely while i was driving. i was told this is part of the same problem. *nm