| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006070653 | Incident Date: Jun, 28 2006 |
| Consumer's City: AMHERST | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: STRATUS | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:shock absorber |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3EL46X12N | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 06 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 28 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving at about 30 mph and drove over a slight depression in the pavement when i heard a loud bang from the passenger right rear. the loud banging sound continued as long as the car was driven. i noticed a compromise in the handling of the vehicle. i took the vehicle to a registered repair shop where i have been a customer for over twenty years. i was told not to drive the vehicle since the rear strut plate top mount had disintegrated due to the fact they were made out of aluminum. the driver rear strut mount was on the verge of breaking apart also. it appears that road salt probably contributed to this situation. the replacement mounts purchased from the dealer were not made of aluminum. the following repair/parts was performed: rear shock & or strut assembly (2), upper shock mount (2). *jb |