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NHTSA Complaint Number: 006070684 | Incident Date: Apr, 27 2006 |
Consumer's City: BELLEVUE | Consumer's State: WA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: DURANGO | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Jul, 06 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 28 2006 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: After paying $1500 to replace the upper and lower ball joints on our recently purchased durango, i discovered there was a recall on the upper ball joint for durangos. when i inquired with dealer about a possible reimbursement for the parts recalled i was notified that the recall did not apply to our vehicle year, it only applied to 2000-2003 model years. although our 1998 model encountered the same problem as the recalled vehicles, daimler chrysler wasn't willing to reimburse or do anything for us. i found this very disappointing considering this is the fourth dodge we've owned and currently both our vehicles are dodge makes. with the enormous number of documented complaints it seems reasonable to expect the nhtsa to demand daimler chrysler recall the 1998 and 1999 durangos for ball joint problems as well. *jb |