Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070927 Incident Date: Jul, 06 2006
Consumer's City: JAMAICA PLAIN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF20F9TJ Date added to File: May, 23 2021
Date Complaint Received: Jul, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The spring right upper spring mount on my 1996 mb e300 rusted through. the car dropper and i hit the street, ruined my radiator, and the total repair costs are greater than $4000 (verbal estimate). i reported this to mercedes benz na and spoke to ron st pierre the ne regional manager ( 800-526-0315 x7125) who told me that the car was old and mb was not responsible for this. upon searching the nhtsa web site, i have seen about 10 + reports or similar complaints going back 1 or 2 years and nothing from mb reporting this as a problem. the car has been well maintained by a single garage, they have seen a number of these failures, and warned me about this when it happened. i am currently without a car. this is a serious safety issue and potentially a risk of loss of control. *nm