Consumer Complaint Detail
VOLKSWAGEN / GOLF / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006070966 | Incident Date: Apr, 17 2006 |
| Consumer's City: GLENNVILLE | Consumer's State: GA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: GOLF | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 9BWGR61J944 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 09 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2004 volkswagen golf tdi 1.9 i noticed the fuel mileage started to decrease and the vehicle started to produce excess smoke. the problem continued to get worse over the course of the next 2 months. the oil changes were conducted with 0w40 synthetic oil recommended by the manufacture. the fuel filter was changed at 20k, 42k, 50k and 70k to help reduce the sluggishness of the engine. nothing appeared to correct the problem. at 73500 mile the engine began to lose power during acceleration and under a load. the engine also developed a skip resulting in the engine light indicator turning on. i drove the vehicle to the volkswagen dealer and indicated all of the above problems to the service representative. the service section checked and replaced the mass air flow sensor and oxygen sensor. informed me the problem was corrected. i picked up my vehicle and drove less than one block and could not stay in the flow of traffic because of the lack of power. i returned to the service section and dropped the vehicle filling out the paperwork reinforcing the same problems as above. the vehicle had extreme hesitation, lack of power and excessive smoke under acceleration and load. the service tech check the engine and found that the camshaft had no lobes on the 1 and 2 cylinder and the number 3 cylinder was beginning to lose the lobe or rounded. the lack of the lobe prevented the intake and exhaust valves to properly open and close to allow fuel mixture into the cylinder and the exhaust to be removed from the cylinder. this problem could only be corrected by replacing the entire head. the wear on the camshaft is very noticeable and above the number 1 cylinder the camshaft has a deep scratch or gouge in the middle of the lobe. the service technician had no explanation for the rounding of the lobes or the scratch or gouge in the lobe. *nm |