Consumer Complaint Detail

GMC / ENVOY XUV / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006070976 Incident Date: May, 03 2006
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY XUV Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 22 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 gmc envoy xuv had at least 12 failures to stop. this issue began occurring as soon as i bought it new in 2005. description of the issue: 1. while applying brakes, brake pedal becomes soft for a period of time (shortest 1 second, longest 3-4 seconds) causing failure to stop. 2. issue is very intermittent and occurs at any traveling speeds (example: 75 mph, 15 mph)... what was done: 1. first complaint to service department in 2005: no issues found. 2nd complaint at 2005: dealer replaced brake booster. 3rd complaint in jun 2006: dealer replaced brake booster again. conclusion: since this issue is very intermittent and i do not drive this vehicle very often, it may take some time to verify the fix. i do not feel safe to drive this suv. *nm