Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071156 Incident Date: Jul, 10 2006
Consumer's City: DERBY Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in the rain, not standing water or high water, my 97 chrysler town and country started overheating. not knowing what was wrong, i pulled over and let it cool off and attempted to restart my trip. this continued every 1/2 mile and finally i had no power steering. trying to get to a filling station, it finally just died. after having it towed, staying in a hotel and taking a cab to work, the mechanic told me my serpentine belt just came off. he replaced it. he stated that this has been known to be happening with these vans and for additional money and labor costs i could have a "kit" installed and will hopefully prevent this problem from continually happening. the kit he spoke about was a belt that is ribbed on both sides and replacement of a pulley. if this is a known problem then chrysler should recall and replace this free of charge. *jb