Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071215 Incident Date: Jul, 11 2006
Consumer's City: FALLBROOK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGCM67L04D Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 18 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've been having various problems with the electrical system on my 2004 vw touareg from the purchase date of 08/19/03. the alarm would sound, without cause, the doors would not unlock and various switches would not work at times. all of the problems were random. i brought the car in for repair several times. but, the problems were not fixed. in april 2006, my car battery was replaced because it was no longer handling a charge. the battery change was a warranty item. after the battery change, the electrical problems became more frequent. my turn signals began to act up. when i signal for a right turn, the blinker will click to the left one to three times, then to the right. i told murrieta vw about the problem and brought the car in for warranty service on 06/30/06. they couldn't find a "fault code" and couldn't make the car duplicate the problem. so, they didn't fix the car. i video taped the problem five times, on two different occasions after the 06/30/06. i also have two different witnesses who witnessed the problem. i e mailed the videos to murrieta vw and scheduled an appointment. i brought the car back on 07/08. murrieta vw wasn't able to diagnose the problem. i feel that the car is now dangerous. if i were to signal a right turn at an intersection, with an oncoming car assuming that i am turning left because of a defective turn signal, i could end up in an accident. i'm not looking for special treatment from vw. i just want my car fixed. 2004 vw touareg serial# w v g c m 67 l 04 d 002863. *jb