Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071332 Incident Date: Feb, 20 2006
Consumer's City: HEBRON Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y6XF Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated that the engine malfunctioned in the vehicle as early as june first of 2005. the vehicle was taken to the dealers and left with them for one week to under-go diagnostic testing. the dealer determined through the testing that the problem was pertaining to the fuel pump and replaced the part. the vehicle began to experience more problems concerning stalling and all the warning lights illuminating. the vehicle was taken back to the dealers who replaced the water pump. one week later, the vehicle experienced similar problems including water dripping from the bottom of the motor. the vehicle was taken to the dealer who replaced gasket of the water pump. the vehicle stalled while driving on the highway during morning rush hour traveling at 30 mph. it was towed to the dealer who determined that the #3 cylinder had no compression, the coolant was coming out of the freeze plug, transmission fluid was dripping and the motor was shot. there were no further services done to the vehicle due to the extensive costs.