Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071405 Incident Date: Jul, 02 2006
Consumer's City: FARR WEST Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:driveline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C74G Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have had our 2004 dodge truck for almost 3 years and have loved it - however, within the last 2 weeks we are very concerned about the safety of the truck we are driving. while traveling 80 mph down the freeway our truck started vibrating / shaking uncontrollably. we were unable to steer the truck and were drifting into the other lane of traffic - if i applied the brakes it only intensified the vibrations of the truck. we were finally able to get the truck into the emergency lane (luckily without causing any accidents) and had to wait until the truck reached below 45 mph before the vibrations stopped. had we stomped on the brakes - the truck most likely would have rolled. unbelievably, when we called the dealer they knew about this problem. they assumed that we had a leveling kit on the truck, which we do not. they have indicated that daimler chrysler has even issued a service bulletin on how to fix the problem, which could lead to be very expensive, depending on how many steps we have to take to fix the problem. the first step is having the alignment adjusted to a different specification - this is $90.00. i am concerned about the cost of repairs, but even more concerned about the safety of my family while traveling in the truck. this is my first step to get attention to this problem - this needs to be seriously looked into and a recall sent out to have the problem fixed. *jb