Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 006071471 | Incident Date: Jun, 16 2006 |
Consumer's City: LUBBOCK | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: GRAND CHEROKEE | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1J4GS48K55C | Date added to File: May, 23 2021 |
Date Complaint Received: Jul, 14 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 17 2005 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I have a 2005 jeep cherokee with 3,000 miles. i took it in for a transmission seal recall, e13. two days after it was serviced, i was on the highway and the transmission burned up, leaving me stranded. car had to be towed 150 miles to dealer who handled recall. my car has been in the shop a month. i am having to pay daily car rental which has now cost me over $1,200 in addition to having to make a car payment for a car i don't have. i keep getting different answers from dealer, said transmission ordered days ago from new jersey, now says it was ordered yesterday, july 14, he says he can't tell me anything, when, if it is new or rebuilt, or how much longer i have to wait. i have never been treated so rudely by a dealership, manager, and service manager. i will never purchase a vehicle from that dealer again and i am inclined to never buy another jeep product. i am at the point of turning the car back and seeking legal action if something isn't done about this outrageous situation. *jb |