Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006071490 | Incident Date: Jul, 14 2006 |
| Consumer's City: EULESS | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEGP21A850 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 14 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Summary: 2005 toyota highlander has signification hesitation when accelerating. 1.) events leading to failure: failure is constant since it is present during normal operation of vehicle; 2. failure and its consequences: if i accelerate (step on the gas pedal), the vehicle hesitates/lags/dies for a few seconds before vehicle will begin moving. the consequences of this failure is that there is constant danger when making a left turn during gaps in oncoming traffic. although a margin of safety is always used, i am afraid that one day, something may happen to reduce this margin, e.g. oncoming car is accelerating very quickly or the hesitation worsens from a few seconds to several seconds; 3.) what was done to correct the failure: nothing. contacted two toyota dealers, don davis toyota and freeman toyota, and was told by john and tim, service dept advisors, that this is normal for toyotas since adopting fly-by or drive-by wire. both authorized toyota service department employees say that toyota is aware of this complaint but that there is nothing to be done; this is normal operating procedure and falls within their design parameters. no parts will be repaired or replaced. this seems to be a dangerous design flaw by toyota. while they acknowledge the existence of the problem, they do not feel they need to resolve and offer no solution. *jb |