Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071492 Incident Date: Jul, 13 2006
Consumer's City: FAIRLESS HILLS Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly:axle shaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 17 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 dodge grand caravan purchased april 18, 2005 from enterprise car sales. it already had 24,000 miles on it. in july of 2006- the cv joint broke. the van currently had 39,000 miles on it putting it just out of the warranty by a few thousand miles. the car would not go into any gear since the joint was broken- it made a loud rumbling noise as the gears ground against each other. it had to be put in neutral and pushed into a parking lot. there is no excessive use or abuse of the van to cause this to happen. this should be covered by the manufacturer. never had i a car or van that had the cv joint go within a year's time. the manufacturer does not supply cv joints- the entire shaft must be replaced. had i been traveling on a busier highway and at a higher speed, it could have been deadly. i had two small children in the car and had to push the van out of a busy intersection causing a potentially deadly situation. powertrain coverage used to be standard at 7 years/70,000 mile. why did this change and become a paid extension of warranty? dodge should stand behind their product and warranty their powertrains for longer than 36,000 miles. *jb