Consumer Complaint Detail

VICTORY / V92SC SPORTCRUISER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071502 Incident Date: Jul, 14 2006
Consumer's City: BEAVERTON Consumer's State: OR
Vehicle Transmission Type: MAN Manufacturers Name: POLARIS INDUSTRIES, INC.
Model Name: V92SC SPORTCRUISER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5VPCS15L2Y3 Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 20 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 2 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased bike on 4/21/06 with 2000 miles on it. since then i have put 1485 miles on it. the transmission is progressively getting more difficult to shift from 2nd to 3rd gear. it sometimes takes a double shift to get it into 3rd gear all the way. this also happens from 4th to 5th gears. shifting is smooth when just starting but when the bike warms up at all the shifting gets progressively worse, gear changes are very harsh. when i address the victory dealer with this problem he seems to not want to comment much about the problem. when i ask how much it would cost to repair the transmission if and more like when it fails i am quoted $3500 to $4000. this is a far cry from the $500 to $700 for labor that you have been quoted in the defect investigation nhtsa action number ea05002. why is an investigation getting quoted such low numbers for a repair but actual customers getting quoted thousands of dollars more? when i first purchased this bike i didn't worry about the clunky transmission because of a review i read off the internet. this review was by the minnesota motorcycle monthly. this line is cut directly from the article (http://www.motorbyte.com/mmm/pages/reviews/review_00.htm): "the five-speed transmission is quieter than that of the original bikes, it still clunks but not so dramatically. the factory maintains that this is solely due to the transmission being overbuilt for longevity and to handle whatever you hot-riders out there due to the motor." i also questioned the dealer about the number of v92sc he has had to repair transmission on. he stated that he has had to about 7 transmission so far. i am from the portland area and considering that this was a new product at the time, a relatively small population, there wouldn't have been to many sold. this appears to be an excessive number of bike to have this problem. *jb