Consumer Complaint Detail

GMC / DENALI / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071533 Incident Date: Jun, 20 2006
Consumer's City: TOPEKA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DENALI Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:cooling unit and lines
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKFK66U12J Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failure of transmission cooler, which is inside the radiator, caused transmission fluid and anti-freeze to mix and flow through engine and transmission. the transmission was ruined as a result. the repair involved replacing the radiator, all engine hoses, rebuilding the transmission, flushing engine and replacing fluids at a total cost of $3047. this vehicle has had exceptional care and all maintenance was performed on schedule. the vehicle, a suv was never used off road or to pull a trailer, and has 74000 miles. there was no way to prevent the problem as the cooler in inside the radiator and cannot be serviced. the result of this is early failure of the transmission and the need to replace several engine components that were impacted. fortunately this was detected before the transmission failed and caused a breakdown or accident. other incidences of this same problem were noted upon internet research. *jb