Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071654 Incident Date: Mar, 15 2006
Consumer's City: MIDLAND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF25H5XA Date added to File: May, 23 2021
Date Complaint Received: Jul, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 18 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: purchased a used 1999 mercedes benz e300 turbo diesel end of feb 2006 with 92,494 miles from a jaguar/land rover dealer. traded in a 1985 mercedes benz 300 turbo diesel. brought car to the mechanic that does all my work to have all fluids changed and the car checked. mechanic called to recommend i not drive the car until the left front spring cap was replaced. i visited the mechanic and viewed the left front spring cap. when the mechanic put his finger on the left front spring cap his finger nail chipped off flakes of metal it was enough to convince me not to drive the car until it was repaired. my concern was that the left front wheel would come off and caused a serious accident including possible deaths if the spring cap parted and the spring came off at highway speeds. i paid my mechanic to install a new front spring cap to prevent a failure. i did not bring this to the jaguar/land rover's dealer or mercedes benz's attention because to my knowledge the car was not under warranty and i needed the car repaired so i could use it. latter review of the mercedes benz club of america web site forums showed that this is a common problem with the e300/320 mercedes benz as the body is the same (mercedes body designation is w210). *jb