Consumer Complaint Detail

CHRYSLER / PACIFICA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071833 Incident Date: Jun, 12 2006
Consumer's City: KILA Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GF68444R Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated that the first experience with the vehicle stalling occurred while the vehicle was under warranty. the dealer replaced the fuel module and reprogrammed the engine, which corrected the problem for a while. the vehicle stalling also occurred while cruising. the engine light illuminated prior to the stallings. during one incident, the vehicle completely stalled on the highway traveling 65 mph. the engine would not restart nor would the transmission reengaged. the vehicle was taken to the dealers who determined that there was a tsb regarding the fuel gauge. two modules were replaced in the fuel tank. the manufacturer informed the dealers that the modules replaced was for another vehicle type but was okay to use on the vehicle to which the part was installed. after the replacement part, the engine stalling continued while cruising and the fuel gauge would drop down to low fuel. the vehicle was taken back to the dealers who replaced fuel pump module however the problem persists.