Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071836 Incident Date: Jul, 15 2006
Consumer's City: GREENSBORO Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44R15R Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 town & country: on 7/16/06, my husband, son, and i were driving from our house and heard a loud clunking noise as we turned the corner. it stopped, so we proceeded with our daily errands. after several hours on the road, we were returning home, turned the corner, and heard the same noise. this time something snapped. the van was still running, but it would not move forwards or backwards, or stay in a parked position. my husband then put the car in "neutral" and pushed it to the curb. luckily, we were within a mile of our house, so we were able to walk home. we had the vehicle towed to crown chrysler dodge in greensboro, nc (the place where we purchased it) and left the keys along with an explanation in the drop box. when the technician contacted my husband on 7/17/06, he told him that the axle had broken! thank goodness we were going at a very slow speed when it happened. if it come apart driving down the highway at 70 mph, we could have easily been killed! the dealership said it was still under warranty (we've had the car only 9 months) and made the necessary repair. however, i feel it necessary to report this incident, in the event that this happen to someone else. we were fortunate...and i think all chrysler town and country owners should be warned of this defect. i think this warrants a recall. *nm