Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006071882 Incident Date: Jul, 09 2006
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU32E5XZ Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i use my turn signal white smoke comes out of the steering column out of the hole for the hazard button. i called my dealer which informed me no recalls on my vehicle for this problem, and agreed most likely it is the multi function switch. i called the ford hotline listed on campaign id 00v07200 and the customer service person also stated this vehicle has no recall. what is ford going to do about this? so if the dealership says it will cost $500 for a defective parts & labor that was recalled from a specific batch but not from my batch and it is the same problem is that fair? what is my recourse? *nm