Consumer Complaint Detail
FORD / EXPEDITION / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006071910 | Incident Date: May, 31 2006 |
| Consumer's City: NOKOMIS | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMFU16L13L | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 29 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2003 expedition had a crack in the overhead console when i purchased it used in 2004. i didn't see it at the time of purchase and didn't think that much of it when i did discover the crack. in the past year and a half the console has simply cracked apart and the plastic is very brittle. i've glued it a number of times but it keeps cracking apart in different places. i've called the parts department at my local ford dealer and they tell me that i cannot purchase the housing for the overhead console separately. therefore, i must purchase an entire new console package including the lights, switch, etc. according to the dealer, this part will cost me approximately $450.00 not including any installation labor. i don't need the lights, switch, mirror, etc., because those parts are all functional and fine. all i need is the housing. the part cant be worth more than $10.00, especially when you consider how easily it broke into pieces. i don't know if this problem is prevalent in other expeditions, but i should not be forced to pay over $500.00 (parts and labor) for a small, cheap piece of plastic. *nm |