Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006071959 Incident Date: Mar, 09 2006
Consumer's City: FRIENDSWOOD Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU65W84Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Auto goes into fail safe mode while being driven. has happened 5 times since mar. 10, 2006. i have had it in the shop on mar. 14, april 22, april 27, may 25, and june 12, all for the same concern. the engine bogs down to 4 cylinders and loses power. the first 3 times it happened while driving at around 35 mph the last two times it has happened while merging into traffic on the highway coming off a feeder road. i'm am afraid i will end up in a serious accident. i put it in the shop on june 12, 2006 and just picked it up yesterday on july 17,2006. it was in the shop for over a month. as i was feeding into traffic yesterday evening of july 17, the engine again downshifted into fail safe mode causing me to bog down. i have lost all faith in this vehicle and do not want it anymore. i have owned fords for the last 35 years and have never had this kind of problem before with a ford. *nm