Consumer Complaint Detail

TOYOTA / RAV4 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072003 Incident Date: Jul, 13 2006
Consumer's City: SANTA FE Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RAV4 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTMBD32V365 Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: An account of incident involving explosion of sunroof on 2006 rav4/toyota rental vehicle rented from beaver toyota, 1500 st. michael dr. santa fe, nm 87505 is given below. vehicle inf. is as followings: vehicle line: 2006 rav4/sport, [xxx], [xxx], [xxx]. incident: vehicle was rented for 1 week starting 11jul06 with expected return date on 18jul06. a vacation trip was planned for 2 nights in keystone, co, and 2 nights in taos, nm. on route to taos, nm from keystone, co on the morning of the 14th of july 2006, we were driving down us highway 285 south of fairplay, co traveling approx. 65 miles/hr. no other vehicles were within approximately 1 mile of us. the sunroof was opened briefly, perhaps for 2-3 minutes, but then closed. shortly after closing the sunroof, with the sun blind open, the sunroof exploded sending most of the shattered glass exteriorly. the hole in the sunroof was centrally located and measured approximately 12 in. (transverse length) x 6 in. (longitudinal length). we were unaware of an impact of any objects hitting this vehicle. on 17jul06, we spoke to mr. guerrero at beaver toyota regarding warranty, possible defect of the sunroof, and were informed that he contacted toyota. we were told us that this vehicle has had no problems with defective sunroofs. i informed mr. guerrero that i intended on reporting this incident to both toyota motor company, and to the national traffic and safety administration, because it was most likely, considering the circumstance that the sunroof exploded due to a manufacturing defect. *nm updated 07/12/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)