Consumer Complaint Detail

FORD / FOCUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072015 Incident Date: Jul, 17 2006
Consumer's City: WICHITA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34331W Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When we pulled up at the store the car was running fine; however, when we tried to leave the store the steering wheel was locked up and we could not start the car. we tried many different things (as it says in the manual) including the manual override on the base next to the gear shift and checking for blown fuses. we ended up having to have the car towed to our home where a locksmith came out and replaced the cylinder in the ignition. he also had to recode the keys so that they would work in the ignition. the worst part was that we had absolutely no warning that this would happen (no warning lights, no prior problems, etc.) and we were stuck out in 98 degree heat with our 2 small children!! *nm