Consumer Complaint Detail

HONDA / ACCORD / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072036 Incident Date: Jan, 03 2006
Consumer's City: OLNEY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCG1659YA Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 27 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Over the past few years, my honda accord experienced electrical problems in the instrument panel on the dashboard. the light would flicker off and on while driving during the night. eventually that flickering stopped and the whole interior light in the dashboard failed to illuminate. i took it in to a certified ase auto mechanic and he said there was a safety recall on this particular issue and to check my mail and files for any letters. i found a letter in my files dating back to july 2004 stating a safety recall on 2000-2001 accord lx v6 models for the multiplex control unit in the dashboard had to be replaced due to heat buildup and can cause accidents because the inside dashboard lights will not illuminate. i took the car to the fairfax honda dealer in virginia and they could not honor my recall because my vin# did not call for it. i contacted honda consumer affairs about my problem and they told me my car was listed as a honda accord lx 4-cylinder. i spoke to a rep. named andrea. after checking my files more thoroughly, they confirmed my car was a honda accord ex v6. the recall was for a lx v6, not a ex v6. the only difference is that the ex has a different trim then the lx, but the problem was the same, due to heat build up the instrument panel may not display lights. this is very dangerous for a driver and this problem needs to be addressed and resolved before someone gets injured. honda corporation should provide a workaround or take full responsibility of their defect. *nm