Consumer Complaint Detail

CHEVROLET / IMPALA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072056 Incident Date: Jul, 18 2006
Consumer's City: HARTWELL Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E649 Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 08 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When turning the steering wheel there is a clucking sound coming from the front end> it sounds like something is loose. took it to the chevy del. and was told that they know about the problem that all impalas make this noise after so many miles. they said they would have to replace the steering shaft. this car has 50,000 miles and they tell me they steering shaft need to be replaced. this tells me they have a problem with their parts and they know there is a problem and they do not want to fix it. now steering shafts seem to me to be a very important part of the car and that if it fails someone is going to ge hurt. so does this make it a safety problem? *nm