Consumer Complaint Detail
VOLKSWAGEN / TOUAREG / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006072143 | Incident Date: Dec, 31 2005 |
| Consumer's City: WOODRIDGE | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: TOUAREG | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVGMM77L35D | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 09 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 05 vw touareg v8 has had a failed air bag sensor, sunroof insulation, steering wheel shake at varied speeds, and a serious alignment issue since the first day of ownership. after 6 different trips back to the dealership, they can't seem to fix the shaking and the alignment problem. there are many forums and blogs on the net regarding a genuine defect in design of this vehicle which doesn't allow it to drive straight. all of the loaner touaregs model years 06/07 have had similar alignment problems, so i don't think it is just my vehicle it is a great number of these vehicles with the same problems. vw needs to step up to the plate and take care of their customers. this is not a cheap vehicle and the support is worst then any company i've ever dealt with. the customer service representatives answer to my problem is "i recommend you keep taking the vehicle back to any dealership of your choice until the issue is resolved under the manufacturer's warranty period". this means that for the next five years i have to take this vehicle back to them on a weekly basis for them to try to fix a problem in their design. i just don't think it is fair to a consumer who coughs up big bucks to purchase a vehicle and the vehicle is flawed from the first day. *nm |